Returns Policy

Because our products are custom-made to your specifications, we handle returns differently from standard retail.

Satisfaction guarantee

We stand behind every order with a 100% satisfaction guarantee. If your order arrives defective or differs materially from your approved proof, we will remake it at no additional cost.

How to request a remake or refund

• Contact us within 14 days of delivery
• Provide your order number and photos of the issue
• Our team will review and resolve it promptly

Non-returnable items

Custom products approved via proof and produced correctly are non-refundable, as they cannot be resold. Errors on our part are always covered by our guarantee.