Frequently Asked Questions
How does ordering work?
Choose your product options and quantity, upload your artwork, and checkout. We send a digital proof within 24 hours. Production begins only after you approve the proof.
What is the minimum order quantity?
Minimums vary by product, starting as low as 1 piece for some items. The minimum is shown on each product page.
How is pricing calculated?
Pricing is volume-based — the more you order, the lower the unit price. Enter any quantity and the price updates automatically based on the matching tier.
When will I receive my artwork proof?
Within 24 hours after checkout or submitting a free mockup request.
Can I request revisions?
Yes. We can adjust layout, colors and placement before production begins.
What about rush orders?
Rush production is available on most products for an additional fee, with delivery in as few as 10 business days.
What file formats do you accept?
Vector files (AI, PDF, EPS, SVG) are preferred. High-resolution PNG or JPG also work.